Get in touch with Keepers

Email, WhatsApp or phone – we are here for you on every channel. Choose the one that suits you.

Denisa Mlejnková

PROPERTY MANAGER

She knows who to turn to, what needs arranging, and how best to help.


Keepers s.r.o.
Na Kozačce 5, Praha 2, 120 00

Business ID: 23280981
Data box: 67gbhnc


Frequently asked questions

When can I come and see the apartment or the whole building?

Choose the apartment that caught your interest and use the "I'm Interested" button to select a viewing time. Or simply write to us or give us a call. We'll be happy to show you the apartment and the whole building, tell you its story, and give you space to ask anything you're curious about.

What is the length of the lease?

We sign contracts for 12 months. And if you feel at home with us, we'll be happy to stay together longer.

We can agree on an extension together two months before the contract ends. Keepers buildings are built exclusively for long-term rental – you won't find any Airbnb or other short-term stays with us. We want to create a home for you that you'll want to stay in for a long time, and continue the story of the house that is still being written today.

What is included in the rent?

The rent consists of the rental price itself and a flat-rate fee for services in the building. The rent includes convenient basic services such as keyless entry to the building, a smart home, and storage boxes in the building. The flat-rate service fee covers utilities such as water, electricity, and gas, as well as internet, cleaning, and upkeep of the building. The flat-rate service fee is calculated based on the size of the apartment you choose and the number of residents who will live in it. If you'd like to make use of any additional services for maximum comfort, you can order them easily in the Keepers app and pay by card in a single click.

Before moving in, together with your first rent payment and the flat-rate service fee, you will also pay a security deposit equal to two months' rent.

Can I live with a pet at Keepers?

Pets are welcome with us. Please just let us know about them in advance so we can make sure the apartment you choose is suitable for them. In some cases, we may ask for a refundable deposit equal to three months' rent.

Do your apartments have smart home features?

You can enter both the building and your apartment conveniently without keys – a phone with the app in your pocket is enough. You control heating, cooling, and shading from your phone or the wall-mounted tablet in the apartment, all through a single app.

The system can alert you to a leaking washing machine, fire, or unauthorised entry into the apartment. In addition, you will have access to the Keepers app that keeps all your housing documents and contacts clearly laid out, while letting you order services that make living even easier.  If you'd like to arrange anything out directly with us, we're on the phone or email as well.

How do I order an additional service?

You order additional services in the resident app in a few clicks. You pick a service such as cleaning, plant care, or dog walking, choose a time slot, pay by card, and we’ll take care of the rest. We’ll also be happy to help you choose by phone or email.

What should I do if I find a fault in the building?

Our technician inspects the building regularly and makes sure everything works as it should.

If you do come across a fault, we'd appreciate you letting us know via the form, by email, or by phone. We'll take care of resolving it right away.

Life at Keepers